There is huge demand from college students and other people doing web projects or newbie who want to start with something but don't have much pocket money to spend thus free web hosting account is for them who want to enter the web area with minimum budget spending like just for domain name. While this is fact that there is nothing free in actual in the world thus we don't offer some of the exclusive features over free web hosting account as noted above as they are just for them who can spend a little bit more money just to think for better quality service and better support mechanism such as live support on chat and phone support.